School for Parents: Review of P.E.T Method


Muddling Through

Despite what you might see on social media, it’s not all podgy hands and daisy chains in our world.

Nobody hands you an instruction manual when you become a parent. If you’re lucky, a flurry of well-meaning friends will probably lend you a selection of parenting books, each one containing fascinating yet vastly conflicting advice, leaving you with less answers than you had before.

More often than not, most of us are all just desperately trying to keep our child alive whilst making the rest up as we go along. Parenting is all about muddling through. But wouldn’t it be nice to feel like we’ve occasionally got this?


Why Enroll on a Parenting Course

We have a bright, beautiful and spirited little girl. Like many, motherhood has posed various challenges for me and for some time I’ve wanted to boost my confidence as a parent by understanding more about how children operate and how we can best meet her needs as well as ours.

Partly due to my profession, I’ve always been particularly sensitive to the type of language that’s used when communicating and since becoming a parent I’ve been especially aware of how we talk to our little girl.

Before she turned two she started to disagree, push back and make her specific needs known. We wanted to find a way to converse without reverting to discipline or parenting techniques such as manipulation and domination (star charts and the Naughty Step) – outcomes of each pose challenges to the parent-child relationship.

IMG_4488 2

Sifting Through the Noise

There are so many books out there to choose from! Where to begin. To me there was only one technique that seemed balanced, straightforward and fair. It’s called the Parent Effectiveness Technique (P.E.T) and in December I graduated from a course hosted by a wonderful coach and consultant called Andrea Rippon who teaches the technique here in Norfolk. (For those who live further afield, Andrea can offer Parent Coaching via Skype.)

Andrea’s taught me before. I completed two introductory courses in Person-Centred Counselling Skills and Theory, through her business “Who Are You Now?”.


The P.E.T Course: In a Nutshell (or should that be conker?)

Let me begin with the concept that left its mark on me the most: There’s no such thing as bad behaviour. All behaviour is simply communication.

Secondly, what I loved about this method was that it was fair. The parenting approach is not authoritative or submissive; it is assertive, respectful and kind.

It is also evidence based.  The central goal is to provide communication skills and strategies that can help parents have happy, healthy and mutually satisfying relationships with their children, whether they are toddlers or teenagers.

It is based on the principle that humans want to thrive, belong and do the right thing by others.  They want to be themselves AND fit into the world. Our behaviour, as a form of communication, tries to tell others what we need in order to achieve this. But we are not always skilled at identifying our needs, let alone communicating them, especially when we are children. This is when problems can arise.

By using the P.E.T. Behaviour Window ™, I can identify who has the problem in the relationship: my daughter, me or both of us. Understanding problem ownership has helped me to select the most appropriate form of communication to address it. In every situation, the idea is that I facilitate the process by which problems are owned and solved, appropriately, by one or both of us.

One of the skills is Confronting I-messages, which I use in situations where I have a problem with my child’s behaviour. These are brilliant!

They strip away all labeling: You’re lazy, you’re unkind, you’re messy and you’re naughty. Instead, it encourages me to focus on what I see and hear in the behaviour that is causing the problem, how it has a tangible negative effect on me and how that makes me feel.   By communicating this in simple language, without blame, my daughter can experience things from my perspective. This allows her to change her behaviour to fit in with me, if she wants to (or rather, if it doesn’t cause her a problem).

In a nutshell, Andrea’s PET course is about awareness and communication, with some psychology thrown in, to help understand the context.


PET Teaches You How to Handle Every Situation

There’s so much more to it than this but in short, the approach offers a communication skill/strategy for every situation:

  • When your child has a problem – use Active Listening skills to help them identify what they need and how they might solve their own problem. (For those problems where there is no solution, the aim is to achieve better coping strategies.)
  • When the parent has a problem with a child’s behaviour but the child doesn’t have a problem – use a Confronting I-message
  • When both the child and parent have a problem – use win/win conflict resolution and/or values collision strategies. The aim is to find solutions where everyone can win: Parent and Child.
  • When neither the parent nor the child has a problem (precious time!) – use I-messages to build the relationship and prevent problems from happening in the first place.

Did I mention that this technique can also be applied to ANY relationship in your life? I’ve tried it on my partner, parents and colleagues. I won’t go into specifics but it worked!

What I learnt

One of the greatest skills I left with was not only how to use the Behaviour Window but also I had a chance to brush up on my Active Listening skills. Mastering this opens up so much! Since using Active Listening Skills more, my little girl has been sharing more about her inner workings and her day, how she’s feeling and why she’s behaving in a certain way.

The course also reminded me about the importance of mindfulness. I used to have a very strong mindfulness and meditation practice before my daughter was born, which has since slipped. Yet as a parent, if you can use mindfulness as part of your relationship with your child, not only are you more aware of what’s really going on for you or your child but you’re also able to take a moment to pause before you react to a challenging behaviour.

On my feedback form to Andrea, one of the things I said included something like: “I want to be just like you!”. For me, this was what was so extra brilliant about the course. Yes, the method is proven but Andrea is such an inspirational person. Very wise, straight forward and calm, with a terrific sense of humour.

I left the course feeling more confident in my abilities and more resourceful in our parenting approach.

(Don’t just take my word for it. A number of others have also submitted independent reviews on Facebook, which describes the impact this course has had for them and their families and in some cases, their work colleagues.)


A Poem for Parents

I wrote the below after watching a YouTube video about Donald Winnacott a couple of years ago. He didn’t invent P.E.T but he was a very famous paediatrician and psychoanalyst who had a very amazing stance on parenting. He basically said, hey guys, don’t worry about being the perfect parent, you might end up doing more harm if you try too hard. Instead, be real, be true and just strive to be good enough.

The Good Enough Parents

after Donald Winnacott

The happiness of humankind does not

depend on Donald Trump’s ability to

conquer carbon emissions or malaria

but on the way we parent our children

parents don’t need to be perfect, just OK.

Remember your child is fragile, helpless

fighting to simply find words to stay alive

if you fail her, it must feel to her as though

the wild beasts will gobble her up whole

Allow your child’s anger to expend itself

If a baby wails, be unruffled and unheard

this strengthens what she believes to be true

is not necessarily real. Be her still ocean.

Make sure your child isn’t too obedient

we should be very scared of good children

Adults who are dead inside are those who’ve

been made “good” way before their time.

those with chaotic parents, will overthink

those with depressed parents, will be too jovial

giving no time to process their own melancholy

Parenting is more vital than being a president.

don’t get offended when something bad emerges

from your child: tune out of yourself, empathise.

prevent the walking wounded who may have

visible success but are not true beneath the skin.



The course took us through Thomas Gordon’s Behaviour Window ™, the full set of communication and conflict-resolution skills and all the principles that underpin the PET approach.  More information is available on Andrea’s website –

Dates for PET courses in 2018 are:

Monday mornings, 09.30-12.30:

23, 30 Apr; 14, 21 May; 11, 18 Jun, 2, 9 Jul

Tuesday evenings, 18.00-21.00:

24 Apr; 1, 15, 22 May; 12, 19 Jun; 3, 10 Jul

Venue:  Norwich, NR2

Cost: £300 course fee (£90 Deposit, £210 Balance).  Installments are available.

Andrea runs very small groups, so if you’d like to join it’s best to reserve your place online as soon as possible (

Andrea Rippon is a Certified Parent Educator and a mum of two teenagers.  She has been running Person Centred People Skills courses for 20 years.  She writes a regular Parenting Column for the Eastern Daily Press. 

One thought on “School for Parents: Review of P.E.T Method

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: